Delete your data
Mailsky by Soft-KS
Remove an account from the app
- Open Mailsky and go to Settings.
- Tap Sign out on the account.
This immediately deletes the login stored on your phone and removes your device from new-mail notifications. Uninstalling the app also deletes everything it stored on the phone.
Delete your mailbox and everything on the server
Mailsky doesn't create its own accounts: you sign in with a mailbox hosted by EltaHost. To delete the mailbox and all of its email, calendar, contacts and related data (notification registrations, known sign-in countries, scheduled emails):
- ask your company's mailbox admin (they can delete it in Mailsky under Manage domain), or
- email support@mailsky.app from that mailbox and ask for deletion.
We delete the data within 30 days. Delivery logs on the mail server expire on their own after 30 days.